Unlike a basic chatbot that only answers, an AI receptionist is built around an outcome: turning a website visitor into a booked customer. It handles the common questions (services, pricing, hours, availability), collects the visitor's details, and passes the booking or lead to your team.
Good AI receptionists train on your own website, so they answer in your business's language, and hand anything they shouldn't answer to a human instead of guessing. They work alongside your existing phone line and scheduling software rather than replacing them.
Clerkzo is an AI chat widget that works like a receptionist for small service businesses. It installs on your website, trains on your pages, and answers and books customers 24/7.
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Related terms
Browse all 104 terms- Virtual receptionistA virtual receptionist is a remote human, often part of a shared team, who answers a business's phone calls and messages on its behalf, typically billed per call or on a monthly retainer.
- AI chatbotAn AI chatbot is software that uses artificial intelligence to hold natural, human-like conversations, answering questions and helping people on a website, app, or messaging channel.
- Conversational AIConversational AI is the technology that lets software understand and respond to human language in a natural way, powering chatbots, voice assistants, and AI receptionists.
- Lead captureLead capture is the process of collecting a potential customer's contact details and what they need, so a business can follow up and turn interest into a booking or sale.