An embedding model converts input into a vector, a fixed-length array of numbers positioned in a high-dimensional space. Closeness in that space corresponds to closeness in meaning, so "how much does it cost" and "what are your prices" land near each other even though they share almost no words. Similarity is usually measured with cosine similarity or a related distance metric.
Embeddings are the foundation of semantic search, recommendation systems, clustering and deduplication. In a retrieval pipeline, documents are split into chunks, each chunk is embedded once and stored, and an incoming question is embedded at query time so the closest chunks can be pulled back as context for a language model.
Clerkzo embeds the pages it crawls from a customer's website so that visitor questions can be matched to the right content by meaning rather than keyword. That is why a visitor can phrase a question in their own words and still get an answer drawn from the correct page.
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Browse all 104 terms- Quick repliesQuick replies are the tappable suggestion chips shown inside a chat widget that let a visitor answer a question or pick a topic with a single tap instead of typing. They present a short set of likely responses, and selecting one sends it as the visitor's message.
- AI hallucinationAn AI hallucination is an output from a language model that is fluent and confident but factually wrong or entirely invented. It happens because the model generates plausible language rather than retrieving verified facts.
- System promptA system prompt is the set of instructions supplied to a language model ahead of a conversation, defining its role, scope, tone and rules. It is not visible to the end user but shapes every response the model produces.
- AI agentAn AI agent is a software system that uses a language model to work towards a goal by deciding what to do next, calling tools or APIs, and acting on the results. It goes beyond generating text to taking actions in a loop until the task is done.